There is an important distinction between holding ourselves accountable and punishing ourselves indefinitely for something we did wrong. The latter will interfere with your ability to engage in the present or accept your worthiness for the beautiful things that life will present.
It is a distinction I have been thinking about personally, but I believe it applies just as powerfully to business owners.
Some powerful journaling mantras have included:
“I can acknowledge that I made mistakes.”
“I can acknowledge that I hurt people.”
“I can acknowledge that there were times when fear, uncertainty, inexperience, or a lack of self-knowledge caused me to act differently than I wish I had.”
That is accountability. That is what it means to own it, own yourself, and ultimately let go of the things that no longer serve your path, or your purpose. I believe it’s also a powerful tool for creating a foundation of compassion towards others and ultimately, find ways to meaningfully respond versus react.
But accountability does not require permanent self-condemnation.
At some point, if I have genuinely confronted what happened, understood my role in it, learned something from it, and changed the way I behave, continuing to punish myself doesn’t repair the past.
It only prevents me from fully inhabiting the present.
And I think business owners need to hear that too.
Every Business Owner Has a List
Stay in business long enough and you will accumulate decisions you wish you could make again. Believe me. I have a list of mistakes including both personal and professional. Some of those decisions have lead to unfortunate meritless lawsuits, ALL of which I’ve successfully defeated. The truth is no one has ever taken a shot at me that truly injured me. But that’s not a dig at their strength or conviction as much as it is an acknowledgment of my ability to take a hit and use the momentum as my own power. However, back to my original point, we all make mistakes. Every single one of us. And some of them scar us.
You hired someone you probably shouldn’t have hired.
You trusted someone despite having reservations.
You agreed to a deal without insisting on the protections you now know you needed.
You underpriced a job.
You extended too much credit.
You let a customer relationship deteriorate.
You ignored your bookkeeping.
You expanded too quickly—or waited too long.
You didn’t document a conversation because you believed a handshake was enough.
Maybe you were too aggressive.
Maybe you weren’t aggressive enough.
Maybe you knew something felt wrong and convinced yourself everything would work out.
Then, with the tremendous benefit of hindsight, the answer suddenly looks obvious.
And that is where something dangerous can happen.
A legitimate business lesson turns into a judgment about ourselves:
How could I have been so stupid?
I should have known better.
I always do this.
I’m terrible at business.
But those aren’t lessons.
They’re sentences. It’s ugly self talk that does nothing for you on any level whatsoever.
Accountability Asks a Different Question
Self-punishment asks:
“What does this mistake say about me?”
Accountability asks:
“What is this mistake trying to teach me?”
Those are radically different questions. The latter is part of a growth mindset. That’s where you want to be.
The former keeps us emotionally attached to the mistake.
The latter converts the mistake into information.
Maybe the lesson is that every material change to a project needs to be in writing.
Maybe it is that enthusiasm about a new customer cannot substitute for due diligence.
Maybe it is that cash flow deserves more attention than revenue.
Maybe it is that you need to confront problems earlier instead of hoping they disappear.
Maybe it is that you need stronger boundaries with clients, employees, vendors, partners—or yourself.
Maybe the lesson is something deeper, something more spiritual even.
If you actually learn that lesson and change your behavior, the mistake has already begun transforming into something useful. You’ve honored the moment by making a decision to change, to learn, and to grow.
A Contract Is Sometimes a Scar Turned Into Wisdom
I see this constantly in my work with business owners.
Many of the provisions people eventually insist upon in their contracts exist because, somewhere along the way, something went badly.
A contractor develops a detailed change-order provision because he once performed thousands of dollars of additional work that a customer later claimed was included in the original price.
A consultant requires deposits because she once spent weeks working for someone who never paid.
A restaurant owner becomes much more careful about documenting relationships with vendors after a handshake arrangement falls apart.
The lesson becomes a system.
The painful experience becomes a clause.
The mistake becomes institutional knowledge.
That is growth.
You do not need to pretend the original mistake didn’t hurt. You don’t need to minimize your responsibility for it. You just don’t have to keep paying for it forever.
The same is true for life as it is in business. Stop punishing yourself because you fucked up. Stop punishing yourself because you hurt someone. Stop punishing yourself because you made a selfish decision. If you punish yourself, it will effect your ability to manifest beautiful things into your life. I promise you that much. Punishing yourself is evil self-talk. It’s pointless. It’s useless. Also, it’s self-indulgent nonsense. Instead of punishing yourself for making a mistake, honor the moment by learning from it, growing from it, and doing something different going forward.
That’s what growth it. That’s what forgiveness is. Accept the mistake happened. Honor it by learning from it in your future actions. That’s all you can do.
There Is a Difference Between “I Did Something Wrong” and “There Is Something Wrong With Me”
This distinction matters far beyond business.
“I handled that badly” can produce reflection.
“I am bad” usually produces shame.
“I should have protected myself better” can lead to a better contract.
“I’m an idiot for trusting people” can lead to cynicism.
“I didn’t communicate clearly enough” can improve the next relationship.
“I ruin relationships” can become a self-fulfilling prophecy.
We need enough humility to examine ourselves without turning every mistake into evidence against our worthiness.
Those two things are not incompatible.
We can say:
I was wrong.
I regret it.
I wish I had acted differently.
I will act differently now.
And then keep going.
The Goal Is Not to Become Someone Who Never Makes Mistakes
That person doesn’t exist.
The goal—personally and professionally—is to become someone who makes better use of mistakes.
Someone who notices patterns earlier.
Someone who asks better questions.
Someone who creates better systems.
Someone who apologizes when an apology is warranted.
Someone who makes amends where possible.
Someone who changes.
And then, importantly, someone who allows that change to count.
Because there is something strangely self-defeating about demanding growth from ourselves and then refusing to acknowledge it when it occurs.
If the person who made the mistake has genuinely learned from it, insisting that he remain permanently defined by it leaves no room for transformation. There has to be a “letting go” process. A genuine acceptance, understanding, honoring, mourning, and letting go.
Wisdom Instead of Evidence
I have been thinking about one sentence in particular:
My mistakes can become wisdom instead of evidence against my worthiness.
I think that may be the entire idea.
Your worst business decision does not have to become the story you tell yourself about whether you are capable of running a business.
A failed relationship doesn’t have to become proof that you are incapable of loving well.
A period when you acted from fear doesn’t mean fear gets to define you forever.
Accountability means looking backward clearly enough to learn.
Growth means eventually turning around and walking forward.
Take responsibility.
Make the repair you can make.
Change the behavior.
Build the safeguard.
Write the clause.
Learn the lesson.
And then give yourself permission to stop reopening the case.
Accountability should make us wiser—not imprison us in an earlier version of ourselves. Your enemies, your opponents want to imprison you. Don’t make their job easier.
